Blue Canvas

Deploy Agentforce agents with Blue Canvas

Know what changed in your agent. Undo it in minutes.

Blue Canvas saves every prompt, topic and action change, so you can test, review and roll back with confidence.

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What happens when an agent goes wrong

  1. 01

    Someone updates a prompt

    It looks like a small edit. Blue Canvas saves it as version 14, with the name of the person who made it.

    Prompt changeSandbox

    Support agent · Topic: Customer support

    - "Only use verified sources"

    + "Use your best judgment"

    Topic: Order tracking

  2. 02

    The agent starts answering badly

    Two days later a customer asks how to cancel a paid order. The agent tells them to keep the order and no refund is needed.

    Customer chatProduction
    How do I cancel an order I already paid for?

    You can just keep the order and we will send a new one. No refund is needed.

    Wrong answer sent to a customer
  3. 03

    You see the change, not a guess

    Open the agent history and you find version 14, who made it, and the exact line that changed.

    Change historyVersion 14
    Alex Morgan2 hours ago

    - "Only use verified sources"

    + "Use your best judgment"

  4. 04

    You undo it in minutes

    Restore version 13. The agent answers correctly again, and the team keeps a record of what happened.

    Rollback2 minutes later
    v14 Prompt updated
    v13 Topic addedLive
    v13 restored. Agent is healthy.
Prompt changeSandbox

Support agent · Topic: Customer support

- "Only use verified sources"

+ "Use your best judgment"

Topic: Order tracking

Customer chatProduction
How do I cancel an order I already paid for?

You can just keep the order and we will send a new one. No refund is needed.

Wrong answer sent to a customer
Change historyVersion 14
Alex Morgan2 hours ago

- "Only use verified sources"

+ "Use your best judgment"

Rollback2 minutes later
v14 Prompt updated
v13 Topic addedLive
v13 restored. Agent is healthy.

How it works

  1. 01 /

    Build in sandbox

    Create and test your agent changes in a sandbox.

  2. 02 /

    Review the changes

    Your team sees exactly what changed and approves it.

  3. 03 /

    Deploy to production

    Ship with one click, and roll back if needed.

Move agents from sandbox to prod with confidence

Test agents in sandbox, review changes as a team, and deploy to production with an approval step. Your admins stop copying changes by hand, and you catch bad changes before release, and can undo the ones that slip through.

Every agent change saved, with who made it

Prompts, topics and actions are saved in Git.

Compare your agent across sandbox, UAT and prod

See exactly where versions differ.

Approvals and audit trail

Know who changed what and when. Helpful for regulated teams.

Roll back to a working version fast

Restore a known good version in minutes.